लाइफलाइन मल्टीस्पेशियलिटी हॉस्पिटल, एसवी रोड, मलाड वेस्ट, मुंबई

Forty-six years old Balaji Desai, from Gujarat was diagnosed with reoccurring pain in the knees. He was in the same condition from 5 months back and had deteriorated his health. Also, the patient's economic condition wasn’t good enough for allowing him to go for treatment. His wife, Savita Desai contacted Credihealth to get hospital recommendations for knee replacement surgery as soon as possible.

The patient needed to look out for a surgical oncologist in his nearby location for this cause. So, Savita engaged herself in looking out for the best hospital for her husband’s treatment.

Value Added (Care is still within everyone's reach) : 

· The medical expert took a detailed note of the entire medical history for the patient’s sake. They also wanted to update the hospital administration about the patient’s troubling health conditions. So, the expert took out some of his valuable time to calculate the real cost estimates for the treatment.

· The medical expert discussed with the patient’s family the medical expenses and understood their economic conditions. Later the hospital’s management was also made concerned about the same. This coordination helped Mrs. Desai in arranging an affordable knee replacement surgery as a special case. 

· Our medical expert conversed with the manager of Lifeline Hospital for admitting the patient immediately. After the completion of the admission procedure, the patient was instructed to go for certain imaging tests.

Still, the team of Credihealth keeps in constant touch with the patient's wife for getting the latest updates on his health conditions.

 Mr. Balaji Desai is now in his recovery stage. His wife is enough thankful to Credihealth's team for the services and guidance provided in this difficult time to make knee replacement surgery happen successfully.